Help to find your missing cat
We understand that it can be extremely stressful if your cat goes missing. We've put together a detailed step by step guide to help you find your cat: our top 10 tips for you to follow and navigate to a happy reunion...
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When you report your cat as missing on our free website you are one big step closer to getting them home.
When you report your cat as missing on our free website you are one big step closer to getting them home.
Awareness - An alert will be sent out immediately to all our local volunteers in your area, as part of our PetWatch community. More than 86,000 people nationwide, with possibly hundreds of people close to you, all looking out for your lost cat.
Alliance- Our alliance with the RSPCA means all the cats found by their inspectors will be exclusively reported to our website.
Advice- Get the correct advice when your cat is missing; 24/7/365 support. We are always here for you.
Auto-match- Our exclusive system will cross reference every reported lost cat with every cat reported to us as possibly lost or any cat reported as found; if we get a match, you will be notified immediately.
Physical search
Searching for your cat can be a daunting thought. Where do you begin? Where could they be hiding? Searching gardens, sheds and outbuildings is a great place to start!A physical search for your cat is an essential part to help bring your cet home.
Begin by checking all normal places your cet roams or visits, walk your cat’s roaming route to identify if there are any changes in the environment that could have prevented your cat coming home. This could be new cats in the area or new building work nearby. This disruption to a cat’s territory can spook them and leave them displaced outside of their territory.
Follow these tips from our Missing Pet Search Team on how to search for your cat:
Start your search from the outskirts of the area you believe your cat could be, then walk in the direction of your home, calling out as you go. (Walking away from home and calling out may inadvertently encourage your cat to follow your voice in the wrong direction if they are between you and your home.)
It is important to call out in your usual way. Stay calm and call out as you would normally at home. Stop walking and listen for any response. Your cat may be stuck in a garage or an empty property so their response may be muted.
If your cat is injured, it may be that they are unable to come to you or that it may take them longer to get to you. Stand still in one spot for five minutes or so and call. If you have no response, then move on and repeat.
Sean from our Missing Pet Search Team insists time of day is important; “It is best to go out and call for your cat when it is quiet. I would recommend early in the morning and late evening. This way you will be able to hear any responses, even when they are faint. Also go out at the times when your cat is normally most active. Incorporating your cat’s normal routine will tailor your search accurately to your cat’s individual character. “
Take note of any vacant houses that are up for sale or rent in your road or those surrounding you. It’s a good idea to contact the estate agents to check if any of the properties have cat flaps that your cat may have gone through but can't get out. Estate agents often open the windows of empty properties before viewings, making it an ideal time for a cat to jump in and hide without anyone noticing.
If any of your neighbours are on holiday it is possible that your cat has got locked inside their house, garage or shed etc. before they went away. Look and listen for any signs and contact the homeowner as soon as possible.
Get neighbours to check sheds and outbuildings as this a common reason for a cat to not come home. If possible, stay with your neighbour as they check; often neighbours will say they will check, but quickly become distracted and forget. Cats often get into places to hide if they are scared and been spooked. Ask people to leave their shed, garages and outbuildings open for 5-10 minutes to allow time for your cat to come out on its own. If any person remains in the doorway, it can prevent your cat from feeling safe enough to emerge.
Local shops, restaurants and takeaways often have large bin areas at the back where lost cats can take shelter and look for food. The workers in these businesses are key people to notify as they can often be around early in the morning and late at night, the quiet times when it is common for a lost cet to move out of hiding. Remember, it is just as important to look up as it is to look down. Shrubbery and areas of long grass can easily conceal a cat, but trees and scaffolding provide the perfect opportunity for cats to get stuck high up out of view. When the weather is bad your cat will likely have found somewhere warm and dry, and will stay still for long periods of time. Likewise, if the weather is too warm, they will be staying cool somewhere undercover. Excess heat or cold are not the best times to go out and search for your cat; try to go when it is dry and cool to maximise the chances of actually seeing your cat on the move.
Equipment- Bringing the right equipment out with you is crucial to a successful reunion. When you have had a positive sighting a humane cet trap is an easy way to do this. These cages are set up with food, and when the cat enters the cage, it slowly closes behind them. Contact us if you’d like to discuss traps and information on how to get one.
Juliet from our Missing Pet Search Team shares her experiences with cat traps. “Make sure you have put in your cat’s favourite food (ideally something smelly) to encourage your cat inside the cage. You can also put your cat’s blanket over the cage, to disguise the metal cage, but it will also smell like your cat and will entice them toward it. Most important please check the cage regularly – at least every hour – as any animal caught in the trap could quickly become distressed.”
When cats are stressed, they act in a survival mode and often act out of character. This could lead to them to not recognise your voice and not come towards you. Traps are important for the capture of some cats, and once they are settled at home and more relaxed, they will become more of their old self again.
Recording yourself calling for your cat, in a calm and easy manner, on Dictaphones or mobile phones can be useful to give out to friends and family helping on the search - they can play the recording on their search, with the hope your cat is nearby. It is more likely your cat will emerge to the sound of your voice compared to people your cat is not familiar with. With this can be Dictaphones or send a voice note message to the person.
Social Media
Social Media is an important tool to increase awareness of your missing cat. What information should be included? How to layout a post for best results? Posting clear photos of your cat is essential.Social media is an important part of a missing cat search as the information reaches a vast amount of people in a short period of time. However, it can be difficult to know what information you should include and how to present it for the best results.
Picture choice - Choosing the best photo is essential. Ideally, you need a photo that shows your missing cat as clearly as possible, making sure it shows any distinctive markings, the colouring of your cat and a clear shot of your cat’s face. This will help people to easily identify your cat and report accurate sightings. You want people to engage with your post, so adding in some cute photos is also encouraged.
Caption content - Including all the appropriate information is key to helping the public know your missing cat and to identify the cat if needed. Key information we recommend is:
- Their name. This may help anyone searching, but will also make your post more personal.
- Date they went missing.
- Location. For safety reasons, we suggest you don’t post your full location. We recommend posting just the first part of your postcode and the number that follows and never mention your house/flat number.
- Brief details of how they disappeared: escaped through a door, startled by another animal etc.
- If your cat is chipped, neutered or wearing a collar when they went missing.
Here is a useful template that you can use for your caption
LOST CET TEMPLATE:
MISSING CAT
Location - YOUR AREA
Name - NAME
Chipped/Not Chipped
Neutered/Not Neutered
/
NAME was/was not wearing a collar
Additional notes about behaviour/the look of your cat.
The main aim of social media is to reach the local community, so posting on local Facebook groups and online notice boards is a perfect way to target these people. If you are focusing on Facebook, you can target your postcode area through a ‘boosted Facebook post’. This does exactly what it says - boosting your post to people in your postcode which will give you that little extra help to reach the people you need most.
Posters & Leaflets
Circulating your cats picture is important for sightings. How many should you do? How to display them and where? Making them eye catching is one of the main aims.In our experience this is crucial to reuniting lost cats with their owners. The more leaflets you can distribute the better as, of course, this means more people are aware of your missing cat. Around 20 to 50 good quality posters in your local area are recommended, but this depends how built up your neighbourhood is and the likely search area. These can be displayed at:
- Bus stations/stops
- School receptions
- Lamp posts
- Street intersections
- Shop windows
- Surgery waiting rooms
- Pubs/restaurants
- Neighbours house and car windows.
Putting up posters without local council permission can be considered as ‘fly-postering’, which can face you with a fine. The vast majority of local councils and neighbourhoods will tolerate missing cat posters, so long as they’re in good condition, not attached to trees or bushes (which can be damaged by the fixings) and removed after a ‘reasonable’ time. Each area will have its own interpretation of ‘reasonable’ time, however we suggest between 4 and 8 weeks would normally be acceptable.
Posters printed on standard paper will deteriorate quickly. This could become unsightly to your neighbours, or your local Environmental Health Officer, and be counter-productive to your search, so try and ensure any in bad condition are replaced quickly.
Our Missing Cat Posters and Leaflets ensure that all posters are excellent condition, professionally designed and printed, weatherproof and anti-vandal – they’re almost impossible to rip – and consequently look great until you take them down. They come with our unique patented clips that do not damage the post they’re attached to and ensure the poster is displayed flat, as opposed to curved round poles.
Please remember that if you have cat insurance, often your policy will cover the cost of Advertising for a Missing Cet.
Similar to social media posts, you should carefully consider the information you are put on your own posters and leaflets. Here are some tips to help you:
- Do not disclose your full address or your house number.
- Do not disclose your personal phone number if you can avoid it. You can purchase a pay as you go sim to use temporarily. Our Missing Cet Posters and Leaflets include our own 0800 freephone number, which is answered by our 24 / 7 Owner Support Team based in Chester, UK, so they can filter out hoax and offensive calls before passing messages on to you.
- Do not advertise a reward value – it is okay to say you are offering a reward, but large, advertised cash rewards can encourage hoax callers and it could put your cat at risk of being stolen in the future. We suggest to just state ‘reward’ and avoid any mention of an amount.
- Do not advertise your cat's microchip number but do state if your cet is chipped.
- Do not mention the breed of your cat on your posters or leaflets as expensive pedigree breeds are more at risk of being stolen.
- If your cat is neutered, you should include this information as they cannot be used for breeding and may therefore be less desirable. If they are not neutered it is best not to mention this as it may increase their desirability due to the potential for breeding.
- Where possible, avoid using free-ad websites like Gumtree. We are aware of many people who have fallen victim to disturbing hoax calls after advertising their missing cats on these types of sites.
It is important to keep yourself safe whilst responding to sightings of your cat. Follow these tips to help with this:
- Always tell someone where you are going. If possible, go with a relative or friend, especially if you are going to someone's house or to an isolated area.
- Always take your mobile phone with you, and make sure it is fully charged.
- Do not carry large amounts of cash - rewards can be paid later. If the finder is genuine, they will not mind this and you can exchange details to make a bank transfer or arrange to meet up again for the reward to be paid. If you are insured your insurance company will let you know how they pay rewards. This is usually paid directly to the finder by cheque.
- If possible, drive to the location rather than walking or using public transport. As well as being safer, this also means that you will be able to get straight to a vet should your cat need it.
- Be extremely cautious of callers who repeatedly ask questions about your cat's value, or about a reward or money for information.
- Take a cat basket or carrier, a collar and lead if appropriate.
Leave a scent marker
Helping your cat navigate their own way home is always recommended. What to leave out? What to do if it rains? You can use other cats scents in the home to encourage them home.Try to encourage your missing cat to find their way home and prevent them from wandering further away. Placing scent markers around your property is a perfect way to help your cat to do this. Things you can use as a scent marker:
- Cat litter box
- Cat blankets
- Hoover contents - place in a bag and poke a few holes in the bag.
- Bedding
- Unwashed clothes
- Perfume/aftershave/deodorant sprayed onto an old tea towel
- Favourite cat toys (unwashed)
- Anything that smells like other cats that live in the home
Cats are known to have an excellent sense of smell, so they can smell this scent marker from quite a distance. It is highly likely that if you cat is within this radius they will not stray further away.
Scent markers should be refreshed weekly to ensure the scent is still strong. If it rains you will need to change your scent marker as the rain will wash away any scent, meaning they will not be as effective.
Vets & Rescues
Vets and rescues receive a lot of missing cats in their establishments most days. How many should you contact? How often do you contact them? Make sure you don't just contact your own vet, cast the net wide!Even though your cat may be microchipped, it is important to contact as many of your local vets and rescues as possible; this is often a condition of your cat insurance. If your cat is microchipped and the details are up to date, you will be contacted if they are handed in. However, if a person spots your cat but is unable to catch it, they may only be able to report the sighting, so it is best to be sure your local vets are aware that your cat is missing.
Leaving a stack of leaflets with local vets would be a great way to target your local community. In addition, other cat lovers who visit the surgery are likely to empathise with you and be keen to help. You can also ask your vet to share your poster on social media to help with awareness.
We recommend you contact all vets and rescues within a five-mile radius of where you believe your cat went missing to cover all potential establishments they could be taken to. Check in with them weekly to ask if they have had any sightings reported. It is valuable to build a rapport with local vets and rescues so they can help and support you during this time.
Microchip company
Informing your microchipping company that your cat is missing is essential. How do you find out who your microchip company is? What information they will need? This is also the perfect time to ensure your details are up to date.If your cat is microchipped you should always ring your microchip company to let them know your cat is missing; this is often a condition of your cat insurance. It is important to ensure all your information, including address and phone number, is accurate so that they can contact you if your cat is found. For a small charge some microchip companies offer extra help, such as sending out an alert to all local vets. Reporting your cat as missing will lock the chip to prevent the details being changed which is important if you believe you cat may have been stolen.
You can find out who your microchip company is by searching on Petlog or by contacting your vet. When contacting Petlog you will need to know your cat’s microchip number.
If your cat was microchipped outside the UK, providing you have the microchip number, you can contact Petlog who, for a small fee, will add the details of your international chip to their database.
Local Authorities
Checking with the council is important to ensure they haven't got your cat. Who to call? What department do you want?It's a distressing call to have to make, but it is important to find out who is responsible for collecting animals that have sadly been involved in road accidents in your area. Your local council will be able to point you in the right direction. You just need to ask for cleansing services, and you will be transferred to the right department. Most local authorities do scan collected animals for microchips, although some don't so it is important for you to know which procedure is followed in your area. If your Local Authority doesn't scan then it will still record the details of the cat so you may need to call regularly whilst your cat is missing.
If you live near a railway line you can contact Network Rail in case they have had any reports of a cat on the tracks.
Community
Your community is always there to help you when your cat goes missing. Who will help you? What are the best establishments to contact? There are always people willing to help, you are not alone.When your cat goes missing you do not have to search alone. Using your community to help is important as the more eyes on the ground the better. You can reach out to your local community groups, churches, schools, and businesses letting them that your cat is missing. They can help by distributing and displaying your cat’s missing poster, perhaps putting it on their social media accounts, and schools can also include your cat’s poster in their weekly newsletter or in their weekly assembly, all of which instantly increase awareness. Local scout and guides groups can also help distribute leaflets and posters to neighbours.
Knocking on neighbours’ doors is a way to let them know about your missing cat and to ask them to keep an eye out. From experience with our PetWatch community, neighbours often know when new cats enter their gardens compared to the ones that visit regularly and are the perfect people to report sightings and feedback anything they may have noticed since your cat went missing.
A community often comes together when a cat is missing. You can organise a search party, with pairs or small groups taking different routes to cover as much ground as possible.
Insurance
Most insurers require you to inform them if your cat is missing. When do you contact them? How can they help? Most insurers will cover advertising and reward costs, to help you get your cat home.Many owners are not aware that their cat insurance can be used to help bring their cat home. It is important to let your insurance company know that your cat is missing as soon as possible and add this information to your policy. This way, if your cat comes home and needs medical treatment, you will still be covered under your policy. They will let you know what you need to do to ensure that your policy remains valid. You just need to give them a call, ideally within the first few days of your cat going missing and follow their conditions.
Your insurance company can offer financial assistance too. With the majority of insurance policies your cat will be covered under the Advertising and Reward section of the policy. This covers costs incurred, up to a certain amount, in trying to get your cat home by paying for third party assistance, like our publicity campaigns, and also allowing you to offer a reward to encourage people to come forward with information.
All cat insurance policies and limitations, exclusions and conditions, so take the time to the relevant sections of your policy carefully. If you are in any doubt at all, ideally contact your insurer using their Webchat facility as this will often give you a written record of their advice. We have also found it common that Insurance Advisers do not understand their own policy: in particular, some advisers will confuse ‘Missing Cat Advertising & Reward’ cover with ‘Missing Cat Compensation’. A key indicator of this confusion is if they advise you that you must wait a certain period of time before you can claim – if they say that to you, they are likely looking at the wrong section of the policy.
Have you found a cat you believe is lost?
If you have found a cat or think you have seen a cat that is lost, please try and take a few photos of them and upload the details to our website for free.
Report a found cat
It is not always easy to be sure a cat is lost. Cats often look anxious and may hide as they are unsure where to go next. They can be nervous and difficult to catch. If a cat has a coat that looks unkempt or any signs of illness such as running eyes or wounds, then it is best to try and catch the cat.
If possible, contain the cat safely and securely and take it to your local vet. A vet will be able to scan the cet for a microchip and administer any treatment should the animal require it. Vets are not allowed to charge for this service. If the vet can locate a microchip, it will mean that they can contact the owner immediately in most cases.
If a cat is not micro-chipped but is fit and well, there are a few options. You may be able to temporarily look after the cat if you wish, while you make efforts to find the owner through enquiries around your local area. This could include posters in prominent locations, leafleting the neighbourhood and sharing the cat's details on our website and local social media sites. If you are unable to look after the cat, please contact local animal charities that can temporarily look after the cet.